🖥️ Join Infosys BPM – Service Desk (Voice Process) | Pune | Immediate Openings!\nAre you someone who loves solving problems, has a knack for technology, and communicates with confidence? Infosys BPM is looking for energetic and customer-focused professionals to join our Service Desk – Voice Support team in Pune!\n📅 Walk-In Interview Date: 9th April 2026 (Thursday)\n⏰ Time: 10:00 AM – 1:00 PM\n📍 Venue: Infosys BPM Hiring Center\nAddress: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057\n📝 Please carry a copy of this email for entry.\n✅ Role: Process Executive – Service Desk International Voice Support\n📌 Location: Pune\n👥 Experience: 0 - 5 Year\n🎓 Qualification: Any Full-Time Graduate (15 years of formal education)\n❌ Postgraduates are not eligible\n💼 Type: Full-Time | 100% Work from Office | 24x7 Shift Rotation (US Shifts)\n💼 What You’ll Be Doing:\n- 📞 Provide top-notch support to global clients via calls and email- 🛠️ Troubleshoot technical issues related to:- VPN, Drivers, O365, Active Directory- Operating systems & basic networking- Microsoft Office and other productivity tools- 🎫 Work on ticketing tools such as ServiceNow, Remedy, or Control-M- 💡 Own the issue, analyze, and provide efficient, timely resolutions- 🤝 Ensure every customer interaction adds value and leaves them satisfied\n🌟 What We’re Looking For:\n- ✅ Excellent communication skills – both verbal and written- ✅ Strong analytical and problem-solving ability- ✅ Confidence in handling and resolving technical queries independently- ✅ Willingness to work in a 24x7 workplace (rotational US shifts)- ✅ Comfortable with a Work From Office (WFO) setup in Pune\n🚫 Non-Negotiables:\n- Fluent English communication is a must- 100% Work From Office – no hybrid or remote option- Comfortable with night/rotational shifts (US time zones)\n📝 Mandatory Documents to Carry\n- Updated printout of your resume- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)- All original academic documents for verification:▸ 10th & 12th Marksheets\n▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate)\n⚠️ Laptops & cameras are not permitted due to security restrictions.\nGovernment ID is mandatory for entry into the campus.\n📌 How to Attend the Walk-In\n- Carry a copy of this email/invitation- Register your application in advance- Walk into the INFOSYS - Hinjewadi Phase 3 on 9th April 2026 between 10:00 AM 1:00 PM\n💡 Why Join Infosys BPM?\n- 🌍 Global brand & structured career growth- 🧠 Continuous learning and upskilling opportunities- 🎯 Exposure to world-class processes and tools- 👥 Diverse and inclusive workplace culture\n🌐 Equal Opportunity Employer\nAt Infosys BPM, diversity drives innovation. We are committed to creating a respectful, inclusive, and empowering workplace for all.\n👟 Ready to take the next step?\nWalk in with confidence and your updated resume. Your career breakthrough starts here.\n🔁 Spread the word – Refer your friends too!\n📩 Interested in Joining Infosys BPM? We’d Love to Hear from You!\nWarm Regards,\nTalent Acquisition Team\nInfosys BPM Ltd.\nHuman Resources | INFY HR www.infosysbpm.com\nBangalore | Pune | Global Locations\nTransforming Talent | Empowering Careers