Role Overview
We are looking for a Senior Retail Designer to shape, design, and deliver immersive retail environments across The Sleep Company's expanding national footprint.
This role goes beyond visual styling. You will be responsible for end-to-end retail design from concept to execution creating 2D and 3D design solutions for POP/POS, window displays, façades, spatial layouts, hero product showcases, brand walls, and in-store experiences.
You will work closely with the in-house design team, fabrication partners, and vendors to translate the brand's visual language into scalable, functional, and high-impact physical retail experiences while actively supervising execution on ground.
This is a hands-on role for someone who understands **materials, fabrication, technology integration, and customer behaviour, and can bridge creative ambition with operational reality.
Key Responsibilities
Retail Design & Spatial Experience
• Conceptualise and design retail environments and spatial systems across formats flagship, large format, and standard stores
• Create 2D layouts and 3D visualisations for POP/POS systems, window displays, store façades, brand walls, hero product and technology-led displays, and in-store zoning and spatial storytelling
• Ensure designs enhance navigation, engagement, education, and conversion
Brand Translation & Design Language
• Work closely with the in-house Brand and Design teams to uplift and evolve the brand's visual design language
• Translate brand guidelines into physical retail expressions that are consistent yet adaptable across locations
• Ensure every retail touchpoint reflects a cohesive, premium, and future-forward brand experience
Material, Fabrication & Execution Ownership
• Lead material selection with a strong understanding of retail-grade finishes, durability, lighting, print, and fabrication techniques
• Develop designs that are production-ready, cost-aware, and scalable
• Supervise prototyping, fabrication, installation, and on-site execution to ensure quality and intent are met
• Conduct design feasibility checks and value engineering where required
Technology & Interactive Experiences
• Incorporate technology-led innovations into retail design interactive screens, motion, sensors, gamified experiences, or smart product education tools
• Collaborate with tech and vendor partners to design engaging, intuitive, and meaningful in-store interactions
• Use technology to simplify product education and elevate customer experience
Vendor & Stakeholder Collaboration
• Build and manage a strong vendor and fabrication network across materials, technology, and execution partners
• Work cross-functionally with Retail Operations, Marketing, Product, and Growth teams
• Manage timelines, approvals, and rollouts across multiple cities and stores
Skills & Capabilities
• Strong retail design and spatial thinking mindset
• Proven expertise in 2D and 3D design for physical environments
• Deep understanding of materials, fabrication processes, and on-ground execution
• Ability to balance design excellence with scalability, cost, and operational constraints
• Comfort working with emerging technologies and experiential design formats
Tools & Technical Proficiency
• Adobe Creative Suite (Illustrator, Photoshop, InDesign)
• 3D tools such as SketchUp, Blender, 3ds Max, or equivalent
• Familiarity with AI-assisted visualisation and prototyping tools is a plus
• Strong presentation and articulation skills for internal and external stakeholders
Experience & Background
• 8–12 years of experience in Retail Design, Spatial Design, Store Design, or Environmental Design
• Hands-on experience delivering multi-location retail rollouts
• Strong exposure to vendor management, fabrication, and installation supervision
• Agency or brand-side retail experience preferred
• Degree in Design, Spatial Design, Interior Design, Visual Communication, or equivalent practical experience
Ideal Candidate Profile
• Design-led thinker with execution muscle
• Comfortable owning projects from concept to store floor
• Curious about technology, materials, and emerging retail trends
• Collaborative, structured, and decisive
• High ownership mindset with a builder's approach