- MUST have min. 2-3 years experience in Event Management in ITOM.
- Should have 6+ years of ServiceNow Development experience .
- Should have better understanding on AI Ops elements such as Extensive IT data, Aggregated big data, Machine learning, Observation, Engagement, Actions.
- Should work on at least 2 of algorithms such as Data selection, Pattern discovery, Inference, Collaboration, Automation.
- Should be aware of phases such as Detect, Predict, Mitigate.
- Should have good knowledge on Domain-centric AIOps and Domain- agnostic AIOps.
- Should work on some of the use cases like Anomaly detection, Incident event correlation, Predictive analytics, Enhanced RCA, Automated incident response, Digital transformation, DevOps adoption.