Sr Lead Product Manager

Description

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Essential Responsibilities:

Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.

Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.

Assesses the customer experience and customer needs in product requirements and decision making.

Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.

Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.

Oversees product profitability measures, including budget.

Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.

Partners with content strategists, data scientists, product designers and user experience researchers.

Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Minimum Qualifications:

8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

Deep Consumer Experience Leadership: Extensive experience building and scaling high-volume, consumer-facing experiences in tech world, with strong intuition for trust, transparency, and usability.

AI-First Product Thinking: Experience applying AI/ML to consumer and operational workflows (e.g., guidance, automation, decisioning, personalization) to improve outcomes, scalability, and cost efficiency.

Strong Platform & Systems Mindset: Proven track record designing scalable, extensible platforms that power multiple consumer experiences and workflows, balancing long-term architecture with near-term delivery.

High Technical Acumen: Comfortable driving architectural discussions with engineering on APIs, data models, workflow orchestration, and system trade-offs; able to translate technical complexity into clear product strategy.

Strategic & Enterprise Influence: Demonstrated ability to shape product direction beyond a single team, influencing senior stakeholders and aligning multiple PMs and teams around a cohesive consumer experience vision.

Thought Leadership & Coaching: Proven ability to coach and mentor PMs, raise product thinking standards, and drive consistency in consumer experience strategy across an organization—without direct people management.

Challenger Mentality: Willingness to question legacy approaches and drive simplification in complex, regulated environments through data, customer insight, and strong narrative.

Outcome-Driven Execution: Strong ownership mindset with a history of delivering measurable customer and business impact across multi-quarter initiatives.

Experience Profile (Preferred): 10+ years of product management experience, including senior-level ownership of consumer platforms or experiences at scale.

Subsidiary:

PayPal

Travel Percent:

0

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For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

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Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

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