Company: Stay Leisurely Location: Navi Mumbai (with frequent travel to Lonavala, Karjat, Alibaug, Goa & nearby destinations) Experience: 2–5 years Employment Type: Full-timeAbout Stay LeisurelyStay Leisurely is a fast-growing vacation rental company managing premium villas, resorts, and holiday homes across Maharashtra and Goa. We focus on delivering high-quality guest experiences while maintaining operational excellence across all properties.Role OverviewWe are looking for a hands-on Operations Executive who will take ownership of on-ground property operations, ensure service consistency, and elevate guest experience across our portfolio.This role is ideal for someone who thrives in a dynamic, field-intensive hospitality environment and enjoys solving real-time operational challenges.Key Responsibilities -1. Property Operations Management- Oversee day-to-day operations across assigned properties- Ensure readiness of villas/resorts before guest check-ins- Monitor housekeeping, maintenance, and inventory standards- Coordinate with local vendors and property managers2. Staff Training & Quality Control- Train on-site staff (caretakers, housekeeping, cooks) on SOPs- Implement service standards and grooming protocols- Conduct periodic refresher training sessions- Ensure consistency across all properties3. Surprise Audits & Inspections- Conduct surprise visits to properties- Audit cleanliness, service quality, and maintenance standards- Identify gaps and ensure immediate corrective actions- Maintain audit reports and performance scorecards4. Guest Experience Management- Handle escalations and resolve guest issues proactively- Ensure smooth check-in/check-out experiences- Maintain high guest satisfaction and reviews5. Vendor & Maintenance Coordination- Manage vendor relationships (cleaning, repairs, utilities)- Ensure timely resolution of maintenance issues- Optimize cost without compromising quality6. Process Implementation & Improvement- Execute SOPs across all properties- Suggest improvements based on on-ground insights- Support scaling of operations for new propertiesKey Requirements- 2–5 years experience in hospitality operations / hotel management / vacation rentals- Strong on-ground operational experience (not just desk-based)- Willingness to travel frequently across locations- Excellent problem-solving and multitasking ability- Strong communication and team management skills- Attention to detail and quality control mindsetPreferred Background- Experience in hotels, resorts, Airbnb/vacation rentals, or hospitality startups- Degree/Diploma in Hotel Management (preferred but not mandatory)What We Offer- High ownership role with real impact- Fast growth setting with learning opportunities- Exposure to premium hospitality operations- Opportunity to grow into a Cluster/City Operations Manager roleCompensation- Competitive salary based on experience- Travel reimbursementsJob Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthBenefits:- Cell phone reimbursement- Flexible schedule- Provident FundWork Location: In person